GECO EXPO

FAQ

Which technology do I need to participate in the GECO virtual fair?

The GECO virtual fair runs on the cloud without any plug-in or software installation. All you need is a standard web browser and a stable internet connection.

Is the GECO fair free?

The GECO virtual fair is free upon registration on our portal. For more information go to the “VISITORS&BUYERS” section.

How do I access the fair?

It is possible to access the fair for free by singing up as a visitor or as a buyer. For more information go to the “VISITORS&BUYERS” section.

When is the fair accessible?

The fair’s platform can be accessed from the 01/03/2022 until the 04/03/2022 to visit the exhibition areas and the stands. However, the stands will be manned by the exhibitors’ avatar from 9.30 to 19.00, time during which the LIVE content (round tables) will take place.

Can I enter the GECO fair any time I want during the three days of the event?

Once registered on GECO it will be possible to access for free during the three days of the fair. The Platform will be accessible starting from the 01/03/2022 until the 04/03/2022.

To whom is GECO dedicated?

GECO is dedicated on one hand to buyers and professionals that are active in the field of experiential tourism, sustainable mobility and renewable energy, and on the other hand to visitors interested in the themes of the fair, in related projects, ideas, services and products that make sustainability their point of strength.

Which kind of tools are available to facilitate networking between participants?

Participants will be able to interact with the exhibitors’ stands and with other visitors and buyers. The interaction will be live, thanks to the avatars it is possible to activate single or group chats, to make calls directly on the interactive platform

How do I use the platform?

DOWNLOAD THE PLATFORM & AVATAR USER GUIDE HERE

Can I download content on my device?

By participating in the GECO fair it will be possible to view and download images, brochures and technical data sheets on your devices for free and without limits.

How do I participate to round tables?

In order to participate to round tables, you will need to log into the platform, go to the auditorium area and click on the stage screen. A few minutes before the beginning of each round table a notification will also be sent to all the connected avatars, inviting them to go to the auditorium to follow the scheduled round table.

What are the smart talks?

Smart talks are videos with a maximum duration of 3 minutes that can be made by anybody (companies, associations, startups, universities…) who wants to present its own idea, solution, best practice, product or service related to the good and constant practice of SUSTAINABILITY and of BIODIVERSITY at an individual and/or group-team level in everyday life that is of interest to the GECO public.

Our commission will decide which Smart Talks to make visible during the event and the best ones will be awarded by a jury during the day dedicated to the event Contests.

FIND OUT MORE ABOUT SMART TALKS

Where can I see the Smart Talks?

At the virtual fair there is a specific Smart Room, in which the Smart Talk videos, previously selected by the GECO commission, will be visible to all visitors and exhibitors during the three days of the fair, at any time 24 hours a day.

 

For more information send an email to: support@gecoexpo.com

How much does it cost to have a stand at the GECO fair? 

There are 4 types of stands: bronze, silver, gold and platinum. The cost of the stand varies in relation to the size and services included in each type of stand.

Contact our sales team for a dedicated commercial proposal:

info@gecoexpo.com

+39 0297381544.

How can I access my personal area?

to access your personal area you will need to log in from the link received through the registration email or directly on the GECO website by clicking on the LOGIN button by entering your credentials that you have chosen at the time of registration. For further information DOWNLOAD HERE THE EXHIBITOR FOR APPOINTMENTS CALENDAR (see point 2)

How can I access my appointment calendar?

In your personal area under “appointments” it will be possible to view all the received or accepted appointments. For a complete user-guide related to appointments and the calendar DOWNLOAD HERE THE APPOINTMENTS GUIDE AND THE EXHIBITORS CALENDAR 

For further information contact us at: support@gecoexpo.com

How do I customize my appointment calendar?

Within its own personal area, the exhibitor can customize its calendar by changing time slots and text fields. For more information DOWNLOAD HERE THE EXHIBITOR FUNCTIONS GUIDE (see points 3 and 4)

How can I view the in-coming appointments?

Exhibitors by clicking on the LOGIN button, once logged-in, will be able to view a drop-down menu where they can consult the “Received Appointments”. For more information DOWNLOAD HERE THE EXHIBITOR FUNCTIONS GUIDE (see point 1)

Who are the GECO buyers?

There will be representatives of public and private companies, based in Italy & abroad, belonging to the professional categories operating in the tourism, energy and sustainable mobility sectors.

Represented categories: promotional organizations, travel agencies, DMCs, tour operators, tourism product intermediaries, business travel operators, transport carriers, startups, hospitality companies, sustainable tourism operators, travel bloggers, local administrators, business organizations, directors and managers of transport companies, mobility operators and agencies, services firms, user and consumer associations, private mobility companies, soft mobility companies, sharing mobility companies, utilities, software companies, energy “eaters”, energy managers, sector professionals, energy management experts, energy production companies, architects, institutional stakeholders.

Where and how are the appointments with buyers held?

The appointments will take place at the exhibitor’s stand. At the agreed time, the exhibitor must have already logged into the platform and will have to be present at his stand waiting for the BUYER with whom he has agreed the appointment. For more information DOWNLOAD HERE THE EXHIBITOR FUNCTIONS GUIDE (see point 6 for additional ADVICES and NOTES)

On which platform are the appointments held?

It is the exhibitor that has to autonomously create a link through the preferred platform (eg: Zoom, Teams, etc.) in order to set the videoconferences with the buyers.

How does an appointment between an exhibitor and a buyer work?

There are 2 ways to arrange an appointment:

1) If a banner has been placed at the exhibitor’s stand with graphics dedicated to its appointments, through the link of the exhibitor’s videoconferencing platform, the BUYER, at the agreed time, in order to start the appointment will have to click on the banner and will be directed to the videoconferencing platform chosen by the exhibitor. The exhibitor must be connected to his platform.

2) The exhibitor has to send via chat to the BUYER, at the agreed time, a link of the preferred videoconferencing platform (eg Zoom) through which they want to carry out the appointment.

Are there scheduled days of access exclusively dedicated to buyers?

No, the fair is open to both visitors and buyers on each and every day of the fair.

Can I ask other exhibitors for appointments?

Yes, but you will need to register as a buyer in order to make an appointment with the desired exhibitor. With the exhibitor profile it is not possible to make an appointment with another exhibitor. To register go to the buyer section

Can I ask a buyer for appointments?

No, exhibitors can only set and accept buyers’ appointment requests.

When will my stand configurator be available?

The stand configurator will be available for exhibitors 15 days before the start of the virtual fair. An access link will be provided via email, then by entering the exhibitor credentials, email and password that were filled in during the registration phase, you can customize the stand and upload the materials that have been previously created accordingly to the specifications of the Stand Configurator that you can download through this link. The uploaded materials can be replaced or modified at any time, both before and during the event. We recommend modifying the materials before the start of the fair or at the end of each day because users may have stored cookies in their browser that do not allow the changes to be viewed in real time, unless you proceed with a new log-in/access.

Watch the demonstration video here.

Who will be creating the graphic materials and content of my stand?

Exhibitors have to take care of the creation of the materials to be loaded into their own stand, respecting the specifications indicated in the Stand Configurator.

Which tools are available to comprehensively show and communicate my product?

There are several interactive tools that are useful to show your product in detail: online data sheets, presentations, guides, product sheets, introductory videos and group chats.

Can I update my stand’s graphic materials during the various days of the fair?

Yes, you can access the configurator to upload new materials. We recommend making the changes at the end of each day because users may have stored cookies in their browser that do not allow you to view the changes in real time, unless you proceed with a new log-in/access.

How many layouts can I choose in relation to the various types of stands?

There are different graphic layouts depending on the type of purchased stand: Bronze – 1 available layout, Silver – 6 available layouts, Gold – 12 available layouts and Platinum – 3 available layouts. For further information, consult the Stand Configurator Guide.

Can I have more representatives of my exhibitor booth inside the fair?

There is only one administrator profile for each exhibitor, only this profile will be able to manage the received appointment requests, customize the stand through the stand configurator and view the access statistics.

For each type of stand, the exhibitor profile can add, using the Add Assistant button, other profiles as representatives of the stand, which will have the exhibitor label and the color dedicated to that profile. The person you want to add must be registered as a buyer at GECO Expo and just enter the same email with which the person registered.

The BRONZE stand can insert a maximum of 2 representatives in addition to the exhibitor profile.

The SILVER stand can insert a maximum of 3 representatives in addition to the exhibitor profile.

The GOLD stand can insert a maximum of 5 representatives in addition to the exhibitor profile.

The PLATINUM stand can insert a maximum of 10 representatives in addition to the exhibitor profile.

These avatars will be able to navigate the fair and respond on behalf of the company, but the administrator profile will always manage visitor notifications and, if necessary, involve assistants in the conversation. They will not have access to the configurator and to the statistics.

Can I integrate a garrison avatar in the Bronze stand in order to have two of them?

No, there is only one avatar presiding the bronze stand. You can add an assistant as a representative of the stand who can be displayed as an avatar labeled as an exhibitor.

Can I customize the shirts of my avatars presiding the stand?

Yes, with an additional cost it is possible to customize the shirts of the exhibitor’s avatars. For quotation requests please send an email to info@gecoexpo.com

How can I use the virtual whiteboard?

The virtual whiteboard allows you to insert textual content to which visitors can reply directly via email, we recommend using it for targeted calls to action.

Can I choose the position of my stand?

It is not possible to choose in advance the position of your stand within the fair because the arrangement is established following the final confirmation of all exhibitors and the types of chosen stands.

Can several people access at the same time during the event with the same exhibitor profile?

No, only one login/access for each exhibitor profile.

How can I track my stand’s performances?

GECO has several ways to help you obtain, track and optimize leads. Through the analytics tool of our platform, it is possible to track the clicks made on the different types of your stand’s uploaded materials. It is also possible to download excel files with the registered profile data related to the users who have performed an action inside the stand. Finally, it is possible to obtain the number of exchanged chats and business cards. All this information can be used to carry out targeted marketing actions.

You can find the ANALYTICS button in the DASHBOARD (Control Panel)

DOWNLOAD HERE THE ANALYTICS FUNTIONS GUIDE

Do I have to remain connected, with an active access to the GECO virtual environment, for the entire duration of the fair?

It is possible to keep other browser windows or tabs open during the course of the fair and work on other tabs or programs. The system provides sound notifications when a user writes in chat or contacts you by phone. The important thing is to keep notifications active and not to activate the silent mode on your computer.

If I’m not logged in, do I get any notifications if someone contacts me?

Contact notifications will be received once you reconnect to the platform with your profile.

How can I use my stand after the end of the virtual fair?

The platform will remain open for four more months after the end of the fair, your stand can be visited as a sort of virtual showroom by those you wish to invite to the platform. It will be possible to register new users even after the end of the fair, via the registration link

Do you provide dedicated support for my virtual stand?

The GECO virtual fair has a dedicated event manager that you can contact both for the planning and setting up of the stand and during the event for assistance on the functionalities of the platform.

Contact us for more information: support@gecoexpo.com

 

Why register as a buyer?

Admissions for B2C and B2B audience is free; buyers will also have available the “schedule an appointment” function in order to define appointments with the exhibitors before the fair and organize the daily agenda.

Which kind of tools are available to facilitate networking between participants?

Participants will be able to interact with the exhibitors’ stands and with other visitors and buyers. The interaction will be live, thanks to the avatars it is possible to activate single or group chats, to make calls directly on the interactive platform.

Can I download content on my device?

By participating in the GECO fair it will be possible to view and download images, brochures and technical data sheets on your devices for free and without limits.

How can I schedule appointments with the exhibitors?

To schedule appointments with the exhibitors of the GECO fair, once logged in, just click on the “exhibitors list” and then on the “book appointment” button on the available slot. For a complete guide on how to schedule appointments DOWNLOAD THE APPOINTMENT GUIDE AND THE BUYER CALENDAR HERE

Can buyers schedule appointments with other buyers?

No, it is not possible; but it is possible to interact within the platform with all the connected avatars and search for them by using the search tool in the control panel.

How can I see my appointments and the exhibitors list?

Once logged in with your username and password, in correspondence with the LOG IN button, a drop-down window will appear whit the appointments and the exhibitors list. For a complete guide DOWNLOAD THE APPOINTMENT GUIDE AND THE BUYER CALENDAR HERE (see point 2)

Where and how are the appointments with the exhibitors held?

The appointments will take place at the exhibitor’s stand. At the scheduled time, the buyer must have already logged into the platform and must go to the exhibitor’s stand.

Once arrived at the stand there are 2 possible ways to carry out the appointment:

1) Click on the appointment banner, if priorly prepared by the exhibitor and visible at the stand. The banner will contain a link to the videoconferencing platform (e.g. zoom) chosen by the exhibitor.

2) Click on the link of the videoconferencing platform (e.g. Zoom) that the exhibitor will send you at the scheduled time.

DOWNLOAD THE APPOINTMENTS AND THE BUYER CALENDAR HERE (see point 8)

On which platform do the appointments take place?

The appointments will take place on the videconferencing platform (e.g.: Zoom, Teams…) chosen by the exhibitor.

Can buyers participate to the round tables?

Yes, similarly to all the avatars connected to the platform they will have to go to the auditorium area and by clicking on the stage screen they will be able to participate to the scheduled round tables.

Are there days of access exclusively dedicated to buyers?

No, the fair is open to both visitors and buyers during each and every day of the fair.

Contact us for more information: support@gecoexpo.com

THE PLATFORM & AVATAR USER GUIDE -> download here

BUYERS GUIDE ABOUT THE USAGE OF THE CALENDAR MEETING TOOL -> dowload here

GUIDE OF THE EXHIBITOR MEETING CALENDAR TOOL -> download here

THE STAND CONFIGURATION GUIDE -> download here

THE DEMONSTRATION VIDEO OF HOW TO CONFIGURE THE STAND -> watch here

THE ANALYTICS GUIDE -> download here

HOW TO ATTEND THE ROUND TABLES AT GECO EXPO -> dowload here

SUBSCRIBE TO OUR NEWSLETTER TO GET GECO EXPO'S LATEST NEWS AND UPDATES.

We use cookies to make sure you can have the best experience on our site. If you continue to use this site we will assume that you are happy with it.

Ok